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What Are Neobanks?

For starters, Neobanks are 100% online banks that use digital channels to provide services to customers. Unlike traditional banks, there are no physical branches, and all of the work is done via digital or mobile-only services. There are two types of neobanks- one which has its own banking license and the other which has tied up with an existing traditional bank to offer services. In India, due to regulatory restrictions, we do not yet have neobanks with their own licenses. Hence, the neobanks in India are more of a layer of services backed by an already established bank having a physical presence.

Why Use Neobanks in India?

While traditional banks also offer digital services, neobanks hold the following advantages that make them stand out in the market:

Quick onboarding processEnhanced, personalized user experienceDriven by AI and machine learningFlexible, online customer supportValuable insightsLow-cost structure

Most neobanks have a low-cost structure wherein you don’t have to maintain an average balance or pay for essential services. Some even offer free debit cards coupled with additional perks. All of it, when coupled with entirely online service, makes up for an ideal product for daily banking needs.

Best Zero-Balance Neobank Apps in India in 2022

The neobank model has recently started gaining popularity in the country. Some players have achieved a good customer base, while some are still in their initial phase. Below are five low-cost neobank apps with zero balance requirements that you can choose from.

1. Jupiter Money- Neobank with Rewards and Cashbacks

Jupiter Money offers a no-fee, zero-balance savings account in partnership with Federal Bank. It’s built by trusted people, including the CEO Jitendra Gupta, the founder of Citrus Pay, which he sold in 2016. With Jupiter, you get a free VISA Signature debit card with no joining or annual fee. Plus, it offers 1% cashback on the debit card and UPI spends at verified merchants, followed by 5% cashback on international transactions (3.5% forex charges). Update- Jupiter has now restricted the reward rate and limits.

The app is highly intuitive and offers additional features like checking your net worth, i.e., balance across all your bank accounts, active loans, and also shows a real-time breakdown of all your spending across the month. Besides, there’s a unique Pots account wherein you can save money for your financial goals. It also has a quick and responsive customer support and an active community. With all the perks and features, Jupiter tops the list of best neobank apps in India. Pros

Free UPI payments (no limits)Free VISA Signature debit card (free replacement)1% Cashback on debit card and UPI spendsTrack spendings, net worthQuick 24 x7 chat supportDetailed charges here

Cons

Forex markup charges on international transactionsIMPS chargeable after 5 transactions (for amount > Rs. 1000)Frequent maintenance hours

Partner Bank: Federal Bank Interest Rate: 2.5% Owned by: Amica Financial Technologies Pvt. Ltd. Android Coming soon on iOS

2. Fi Money- Best Neobank for International Transactions

Fi Money has partnered with the same Federal Bank to offer banking services in the country. The neobank was founded by co-creators of Google Pay- Sujith Narayanan & Sumit Gwalani and is mainly targeted at salaried millennials and working professionals. Fi offers a sleek VISA Platinum debit card without any charges. Plus, there’s no forex markup fee, meaning you can make international payments without any extra charges. The app looks highly intuitive and provides extras like daily, weekly, and monthly insights on your spending.

You get the option to open Smart Deposits to save for your financial goals at decent interest rates. You can also create FIT rules that automatically set aside a particular amount for saving. For example, it can put aside Rs. 10 every time you order food from Swiggy. Overall, Fi Money is a head-to-head rival for Jupiter and offers similar features. While it does not offer cashback as the latter does, it’s currently the best neobank in India for international transactions and smart deposits. Pros

Free paymentsFree VISA Platinum debit card (with free first-time replacement)0% forex markup chargesSmart deposits, FIT rulesBuilt-in expense trackerGood customer supportDetailed charges here

Cons

Open only for working professionals

Partner Bank: Federal Bank Interest Rate: 2.5% Owned by: epiFi Technologies Private Limited Android iOS Version under beta testing

3. NiyoX Digital- Neobank with High-Interest Rates

Niyo was one of the first startups to introduce neo-banking in India. Initially, they partnered with IDFC First Bank. However, later they dropped it and came up with NiyoX in partnership with Equitas Small Finance Bank. NiyoX offers a first-year free VISA platinum debit card with the option to choose between two designs. From the second year onwards, you’ll have to pay Rs. 150 + GST as the annual fee. Anyways, they may soon bring up some balance maintenance criteria to waive off these charges. The newly launched debit card features tap-to-pay and also brings in zero forex charges till 31 Dec 2021. Past which, you can maintain a MAB of Rs. 5,000 if you want to enjoy 0 forex charges on international transactions.

Moving further, NiyoX lets you invest in direct mutual funds from within the app (of course, we have better mutual fund apps out there). Interestingly, it provides a unique feature called “Invest the Change,” which auto-invests the spare every time you spend. The transactions are free, give regular rewards, and there’s no balance commitment. However, Niyo fails when it comes to customer support. Having used it for a while, I neither liked their customer service nor the reliability of the underlying bank. Pros

First-year free Visa platinum debit card7% interest rate for amounts above 1 lakhZero forex markup charges*“Invest the Change” featureDetailed charges here

Cons

Lackluster customer serviceDebit card chargeable from second year onwardsThe app needs more refinement

Partner Bank: Equitas Small Finance Bank Interest Rate: 3.5% (for amount <1L), 7% (for amount >1L) Owned by: Niyo Solutions Inc. Android iOS

4. Finin- AI-Fueled Neobank to Manage, Save, and Invest

Finin is an AI-fueled neobank launched in partnership with the State Bank of Mauritius. Founded in 2019 by Suman Gandham and Sudheer Maram, the neobank is targeted at students, millennials, and employed professionals. It lets you onboard within two minutes with a simple KYC process. Like Jupiter, you can see the balance in all your accounts in one place. Plus, the AI-driven insights recommend budgets for you based on your spending habits. You can set up automated saving goals and budgets and receive bill payment notifications and reminders to cancel your trial subscriptions. Besides, Finin offers customized investment solutions and financial advice personalized to suit your income and overall profile.

Once you signup, you get a good-looking VISA signature card powered by SBM. The card is completely free, and there are no charges whatsoever. International transactions and rewards on spending are currently in the pipeline. Unfortunately, Finin has temporarily stopped taking new signups as they’re making changes to the onboarding process. We expect them to reopen it soon. Pros

Free VISA Signature Card by SBMGood interest ratesReminders about subscriptions and trialsSmart budgeting for monthly spendsAutomate savings with round-up transactions

Cons

Temporarily not onboarding new customers

Partner Bank: SBM Bank (State Bank of Mauritius) Interest Rate: 3.50% (for balance up to 2L), 4% (for balance between 2-5L), 5% (for balances >5L) Owned by: Dinero Innovations Pvt. Ltd. Android iOS

Are These NeoBanks Safe?

The neobanks in India have partnered with existing banks to offer services. Your balance amount is kept with those banks and not the neobank entity. For Fi and Jupiter, the money stays with Federal Bank. Whereas, in the case of NiyoX and Finin, it is with Equitas and SBM Bank, respectively. Moreover, your deposits up to 5 lakh are insured by DICGC, a subsidiary of RBI. Hence, it’s safe to park your money in these banks. But given the recent fiasco with Yes Bank and PMC Bank, it’d be better not to keep all your savings in a single bank, especially if it’s a small institution. If you’re wondering about SBM Bank, it is a commercial bank from Mauritius that operates in major metropolitan cities in India. It comes under the regulations of RBI and hence is insured for amounts up to 5L by DICGC.

Alternatives to NeoBanks by Traditional Banks

As an alternative to neobanks, you can opt for digital offerings by traditional banks with zero balance requirements in India, given below. Kotak 811 Digital

A digital bank account by Kotak Mahindra Bank.It can be opened with video KYC.It has zero-balance requirements and gives a free virtual VISA debit card.The physical card (available upon request) would cost you Rs. 199 + GST annually.

ICICI Mine IndusInd Digi-Start 

Digital savings account with zero non-maintenance charges.It can be opened instantly with Aadhaar and PAN, followed by video KYC.It requires initial funding of Rs. 20,000.The debit card would cost you Rs. 249 + GST.

Wrapping Up- Banking with NeoBanks in India

These were some of the best neobank apps in India with zero balance maintenance requirements. Out of all, my personal favorites are Jupiter and Fi Money for apparent reasons. Anyways, which one do you like? Have anything else to ask or recommend? Do let me know in the comments below. Stay tuned for more such articles.